Refund Policy

At EdgeModule.com, your trusted source for home automation insights, DIY guides, and smart living tips, we believe in being upfront with our policies—no confusing fine print, no misleading guarantees.

Because of the nature of the digital products and services we offer, all sales are final and non-refundable.

Yes, we’re serious about quality. That’s why we’re clear from the start.

Why Our Products Are Non-Refundable

Our digital content—ranging from smart home setup eBooks, custom consultation services, to downloadable templates and planners—is delivered instantly or scheduled personally. That means once you’ve made a purchase, you’ve already accessed the value.

Here’s why we don’t offer refunds:

  • Digital goods can’t be “returned”
  • Consultation sessions require personal time and preparation
  • To ensure fairness to all users
  • To protect our intellectual property and licensed resources

What This Policy Covers

All the following purchases are covered under our no refund policy:

1. eBooks & Digital Downloads

This includes:

  • “Home Automation for Everyone” eBook
  • Checklists, diagrams, and home automation project planners
  • Instant downloads shared via links or email

2. Smart Home Consultation Services

If you book a 1-on-1 session with our expert team to help build or troubleshoot your automation setup:

  • The session is a one-time, non-refundable service
  • Missed sessions without prior 24-hour notice will not be rescheduled or refunded

3. Premium Content or Courses

All access to:

  • Premium video tutorials
  • Exclusive automation blueprints
  • YAML and Node-RED flows

These are single-user licensed digital products and therefore non-refundable.

Still Have Questions?

We know this might not be what everyone expects—and that’s okay. That’s why we’re always here to answer questions before you make a purchase.

Please don’t hesitate to reach out to our support team at any time if you need:

  • Clarification about what’s included
  • Help choosing the right product
  • Tech guidance or troubleshooting before you buy

Submitting Guest Posts? Here’s What to Know

If you’re contributing content through our Write for Us program, please note:

All guest post contributions, editorial services, and SEO placement fees are non-refundable once the article is reviewed and published.

We highly encourage writers to read our editorial guidelines and submit only final, proofread content for approval. Once published, we commit our team’s resources to formatting, editing, optimizing, and promoting your post across our platforms.

Want to contribute? Learn how to submit a guest article the right way.

Trust is Our Policy

Even though our products are non-refundable, our support doesn’t end after purchase. We’re proud to offer:

  • Responsive customer support
  • Post-purchase tech tips
  • Helpful follow-up emails and resources

We aim to be the most transparent, helpful, and human blog in the smart home automation space.

Because at EdgeModule.com, it’s not just about selling a product—it’s about empowering smarter living through knowledge and support.

Before You Buy…

We encourage you to:

  • Read product descriptions carefully
  • Explore our FAQs
  • Use our contact page to ask specific questions
  • Preview any demo or free content we provide

Thank You for Your Support!

When you buy from EdgeModule.com, you’re supporting an independent platform that thrives on tech transparency, community-driven content, and a mission to make smart homes accessible to everyone.

No refunds. No confusion. Just quality and clarity.
Let’s build your smarter future—together.